FAQ

 

Will I have to pay any duties and tax on top of my order?

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.

Please be aware that Bucking Equestrian does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.

Since these fees are not computed nor applied to orders by Bucking Equestrian, please contact your local customs office to find out more information if you are unsure of the charges.

Where is Bucking Equestrian?

We are an online store located in California. There is currently no physical Bucking Equestrian store.

Where do you ship?

We ship worldwide.

I forgot to add my discount code, can you add it after I place my order?

Unfortunately, once the order is placed, we cannot add your coupon code or gift card to your order. Please make sure that you do this beforehand so you can take full advantage of our discounts!

I got an email saying my items shipped but there has not been any movement, what do I do?

USPS can take up to 5 business days to scan in an item per their terms. If there is no movement after that 5 business days, please use our contact form and supply your order number.